Skip to content
Home / About / Career Opportunities / Member Engagement Manager 

Member Engagement Manager

JOB TITLE: Member Engagement Manager 

SUPERVISOR: Executive Director, SC Physician Alliance (SCPA) and Member Engagement 

QUALIFICATIONS: 

  • Bachelor’s degree in event management, hospitality, communications, business administration, or related field preferred  
  • Three to five years of professional experience in event planning, member engagement, or association management  
  • Proficiency in Microsoft Office programs, virtual meeting platforms, survey tools, and form builder programs  
  • Demonstrated ability to work across multiple database environments, managing member information with a high level of accuracy and attention to detail 
  • Excellent interpersonal, communication, writing, and problem-solving skills  
  • Strong organizational and multitasking skills  

BASIC FUNCTION: 

The Member Engagement Manager leads the planning, coordination, and execution of SCHA, SCPA, and Professional Membership Group (PMG) events. This role oversees event logistics and operations, maintains accurate member data in iMIS, and manages events in Cvent. In partnership with the Executive Director, the Manager supports physician engagement strategies, member communications, and PMG leadership activities to enhance overall member experience and organizational impact. 

DUTIES: 

  • Provide strategic support to the Executive Director in advancing organizational priorities and member engagement goals  
  • Lead the planning, execution, and evaluation of all SCHA, PMG and SCPA events, including meetings and conferences, ensuring alignment with organizational and member engagement goals  
  • Develop comprehensive event strategies, timelines, budgets, and deliverables to ensure successful and cost-effective execution  
  • Manage member communications and outreach related to events, councils, leadership programs, and engagement initiatives  
  • Oversee all event logistics including venue selection, vendor management, catering, audiovisual, signage, registration, and on-site operations  
  • Manage and optimize event registration platform (Cvent) 
  • Oversee member database accuracy and integrity within iMIS, including rosters, distribution lists, and leadership records  
  • Develop and implement member engagement strategies to increase participation, retention, and leadership involvement
  • Lead and support PMGs to strengthen engagement and collaboration  
  • Demonstrate independent leadership in managing multiple priorities, resolving issues, and improving operational processes across events and engagement activities 
  • Maintain physician leadership lists, council rosters, SCPA member records and member engagement initiatives across SCPA 
  • Other duties as assigned 

SPAN OF SUPERVISION: None 

PHYSICAL DEMANDS AND OTHER REQUIREMENTS: In-person SCHA meetings and minimal travel, primarily within the Carolinas.  

 Interested applicants should their resumes to Michelle Edenfield at medenfield@scha.org.

 

 

 

Related Pages