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Collaboration of Care Journey

Collaboration of Care Journey (CCJ) is an initiative funded by BlueCross BlueShield of South Carolina and the South Carolina Hospital Association to with hospitals to improve the transition from hospital to home for our patients and families.

Our focus on care transitions is part of our larger effort to support South Carolina hospitals as they strive to become highly reliable organizations. As such, CCJ encourages robust process improvement, creating standard, customizable approaches to patient care and coordinating with the community to ensure a patient’s successful transition to home.

CCJ is part of a larger shift in the world of healthcare that is pivoting away from a fee-for-service to a fee-for-value payment system. By focusing on active coordination and continuity in a patient’s care, we can deliver higher quality care at a lower cost by increasing patient confidence and engagement with care plans and best practices.  This also will avoid redundant tests and studies, reduce hospitalizations and lengths of stay, and improve patient satisfaction particularly for those with chronic diseases.

As the role hospitals take in their communities continue to evolve, SCHA will continue to look beyond the walls of a facility and help hospitals forge connections and strategic partnerships.  We believe that a community focus is essential to providers successfully navigating patients through a variety of care settings, identify high-risk patients, and provide resources to avoid hospitalization and improve the quality of life.

For more information on CCJ, contact Karen Reynolds at